Account Executive/Client Servicing Executive (Singapore)

About drcom

drcom group is a forward-thinking, dynamic agency specializing in healthcare marketing and communications. With a strong focus on pharmaceutical commercialization, we provide tailored solutions to help our clients navigate complex challenges in the healthcare industry. Our team is comprised of innovative professionals who bring a deep understanding of both the healthcare landscape and the marketing strategies that drive growth.

We believe in building lasting partnerships with our clients by delivering high-quality, strategic marketing initiatives that drive business success. At drcom, we are committed to advancing patient engagement, raising disease awareness, and supporting the commercialization of cutting-edge healthcare products through creative and effective marketing strategies.

JOB DESCRIPTION

drcom group is seeking an enthusiastic Account Executive/Client Servicing Executive to join our dynamic team. This role plays a pivotal part in maintaining client satisfaction and expanding our key client accounts in the APAC market. As an Account Executive, you will work within a team to oversee the seamless execution of projects from briefing to delivery, ensuring high-quality outcomes and building strong client relationships. 

A degree in health sciences/ healthcare and a keen interest in marketing is essential. 

Key Responsibilities

Client/Account Management:

• Build and maintain long-term relationships with key and strategic accounts
• Understand client requirements and growth strategies to plan and develop tailored project solutions for the commercialisation of pharmaceuticals 
• Assist the client servicing team in addressing project challenges and providing actionable insights
• Stay informed about company offerings to effectively present services and solutions to clients
• Collaborate with internal teams on sales and marketing initiatives to drive business growth
• Develop and deliver innovative proposals and strategic sales presentations
• Provide recommendations for new products, service extensions, or enhancements based on client needs

Project & Team Coordination:

• Monitor and report on KPIs, including opportunities, invoicing, and transformation rates
• Ensure adherence to growth objectives
• Collaborate with internal cross-functional teams to deliver excellence in project execution
• Support team members to foster professional development and teamwork

Job Requirements

General Qualifications:

• Bachelor’s degree in Life sciences, Bio-medical science Pharmacy, Medical, Healthcare 
• Marketing, communications, advertising, media, digital, public relations majors will be considered 
• Prior internship in a healthcare company will be advantageous 

Required Skills:

• Interest in healthcare marketing, disease awareness and patient engagement 
• Digitally savvy particularly within the healthcare industry.
• Keen interest in client servicing and building professional, long-term partnerships
• Adaptability and problem-solving skills to provide recommendations and solutions to clients.
• Exceptional communication and presentation skills, with a proactive approach to client engagement
• Detailed oriented and an eagerness to learn 

Join drcom group and become a key player in driving impactful projects and fostering meaningful client relationships within the healthcare industry. 

If you thrive in a collaborative environment and are passionate about delivering excellence, we’d love to hear from you!