Account Manager in France, Annecy or Paris based.
Location: Europe
Level of management: Experienced – Manager.
Key duties will be
Client/Account Management:
- Serve as the client lead, managing a client’s projects from beginning to end; providing regular updates to clients on the progress and statuses of projects.
- Develop open and effective channels of communication with each client while fostering and developing client relationships.
- Encourage revenue growth by Identifying new clients/business opportunities and cross-selling products and services.
- Explaining cost factors to clients and communicating product value.
- Service multiple clients concurrently and meeting deadlines in a timely manner.
- Participate to healthcare networking and industry events.
- Being able to work with strong autonomy and proactivity, reporting to the Managing Director.
Strategy/Creative Leadership:
- Take an active and strategic role and provide support in pitches and RFP.
- Digesting a client’s brief and communicating client agendas to internal stakeholders; mainly creative and project management teams to meet with client’s expectations and attain successful project completion.
- Provide creative judgment and take ownership of the quality of creative responses in conjunction with creative leaders.
Project & People Management:
- Follow-up on KPIs: opportunities, invoicing, transformation rate etc.
- Manage budget, margin and ensure growth as per KPIs and turnover objective.
- Coaching internal cross-functional teams; Nurture and manage team of account executives.
Job Requirements
General:
- Educational Background: At least Bachelor Degree with a major in marketing, communications, advertisement, media, digital, public relations, etc.
- >4 years’ experience in similar capacity in IMC/creative/media/digital agencies.
- Must be legally authorized to work in France on a long-term basis.
Required skills:
- Good digital understanding including Multi-channel Engagement in the healthcare industry regulation context.
- Basic knowledge about scientific journal, knowledge of the healthcare, pharmaceutical, or science is a plus.
- High service orientation and ability to build a professional and long-term partnership with our clients.
- Adaptability and strong problem-solving skills to offer client recommendations and expertise.
